French Speaking Booking Specialist - Czech Republic

Company: SpotOn Connections
Job type: Full-time

Responsibilities:

  • Handling BtoC bookings via phone, mail and social media channels
  • Ensuring fast and efficient communication with our passengers as chat support
  • Ensuring that passengers have a perfect perfect pre-flight service and a perfect after-flight care.
  • Handling BtoB group bookings for French travel agencies via phone, mail and specialized software
  • Providing information to our clients
  • Providing commercial solutions

Job Requirements

  • Native level of French language
  • Advanced level of English language
  • Excellent written skills in both languages
  • Efficiency in phoning&mailing
  • Efficiency as chat support
  • Experience in customer service is a plus, but not necessary
  • Professionalism, accuracy, punctuality and responsibility

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